Keyword: Planners’ Report Card

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This year's Report Card includes key changes

There are key differences between top producers and the rest of advisors

Greater resources give advisors more stability; dealers bring more services under one roof

Scores in the category tumbled on communication, quality and staffing concerns

Firms’ pitches to incoming advisors, the experience level being sought and the type of training offered to new advisors all vary greatly

But firms have differing ways of meeting the growing challenge of helping retiring advisors hand off their businesses

Advisors, executives differ about the usefulness of giving clients accessibility

Advisors are satisfied with the job their compliance departments are doing, but are frustrated with their overbearing nature

The success of equity programs, which are growing in popularity in the industry, leads to higher scores

Advisors complain about not knowing their new management’s expectations, as well as the previous regime’s failure to deliver