Glenn O'Farrell to serve as chief executive and ombudsman
Allegations include shortchanging commissioned employees on holiday pay
Lineup reflects recent brand consolidation of Great-West Lifeco's three insurance firms
Insurance revenue jumped, but firms aren't meeting advisor expectations quite yet
Firm announced the sale of its U.S. asset-management business in April as it shifts focus to life insurance
Jeff Marshall steps into the newly created role
Clarity Benefits Group offers life insurance, group retirement and employee benefits plans
Site has access to 16 products from large insurers
Executive says advisors will have a more simplified experience
The company says the move will unite 11,000 employees across Canada