Securities regulators haven't done much for OBSI
Suitability issues most common topic of investor complaints investigated by OBSI
PIAC calls government’s decision “hypocritical”
Flaherty says he won’t require banks to use OBSI for banking complaints
Banks should not be allowed hire their own dispute resolution provider, FAIR Canada says
Regulator says the percentage of complaints upheld during the second half of 2011 rose to 60%
Ombudsman receiving calls from customers of RBC and TD who say they are being turned away
Allowing banks to choose their own dispute resolution mechanism “a giant step backward for consumer protection”
Regulators appear to be close to addressing a few of the concerns relating to the financial services industry’s ombudservice
Without either industry or government support non-profit organization “cannot hope to survive”