In agreements in 2013, banks were given a "free pass" by the regulator on mis-selling to certain clients
The proposed rules are designed to ensure a higher standard of consumer protection
Investor advocates and law firms worry about inadequate reporting
The reform addresses concerns regarding retail sales tactics
Inquest into industry misconduct leads to "anti-hawking" reforms
New director to push consumer-friendly innovation at ADR's complaint body
The U.K. regulator issued guidance aiming to ensure at-risk clients are treated fairly by financial firms
The organization is looking for a new consumer interest director
Report examines the financial industry's implementation of new requirements
The regulator intends to publish a paper this fall with detailed reform proposals