Regulators say proposal will be published in the coming year
It remains up to regulators to act on long-standing recommendation
Investor advocates want even stricter rules, but industry groups raise concerns about timing and jurisdiction
Budget promises examination of digitalization, single complaint-handling body
American SRO proposes rule to accelerate resolutions for vulnerable investors
Consumer groups call on Freeland to designate OBSI as binding bank ombud
Service issues overtook suitability as top concern, OBSI reports
Promises for action on OBSI have repeatedly gone unmet, however
The Ontario regulator is reviewing how well complaints are addressed
The FCA is reviewing its consumer compensation scheme, which is under stress from past misconduct