Keyword: Client relationship model

237 results found
IAP calls on regulators to eliminate embedded compensation

The first phase of a three-part research project on the impact of CRM2 finds that many don’t know how advisors are paid or the types of fees they pay

Explain why some mutual funds, such as emerging markets, funds incur higher expenses than others

The SRO has granted exemptions to 24 firms for which the annual cost and performance reporting requirements are redundant or unnecessary

MFDA releases guide to new CRM2 reports for investors

The guide uses plain language to explain products, performance and cost

IIAC has a new series to help with client conversations

CRM2: How to be on the right side of “money in motion”

In part six of a six-part series, Dan Richards, CEO, Client Insights, and Susan Silma, co-founder, CRM2 Navigator, explain that CRM2 reporting will require advisors to communicate their value on an ongoing basis, and give tips on how to retain clients and attract new business.

CRM2: Three key communication strategies for client satisfaction and retention

In part five of a six-part series, Dan Richards, CEO, Client Insights, and Susan Silma, co-founder, CRM2 Navigator, discusses three communication strategies designed to improve client communications and minimize “flight risk.”

Top three pitfalls in CRM2 client conversations and how to avoid them

In part four of a six-part series, Dan Richards, CEO, Client Insights, and Susan Silma, co-founder, CRM2 Navigator, discuss the three biggest pitfalls in client conversations about new CRM2 reporting, and explain how to bridge these gaps when speaking with clients.

CRM2: How to define your fee-worthy value

In part three of a six-part series, “The impact of CRM2 on investors,” Dan Richards, CEO, Client Insights, and Susan Silma, co-founder, CRM2 Navigator, discuss research about investors’ perceptions of advisor value and fees. Silma gives tips on how to communicate fee-worthy value to clients.

Although increasing compliance and regulation are perceived as burdens to many advisors and their firms, the business case for more efficient disclosure is compelling