Keyword: Client relationship model

237 results found

BCSC compliance reviews find CRM2 failings alongside registration and marketing gaffes

advisor with client

Changing investor expectations create new opportunities for advisors

  • By: Susan Silma
  • November 4, 2020 November 4, 2020
  • 15:58

Surveys show that the introduction of Fund Facts and CRM2 reports is achieving policy objectives

After sanctioning non-compliance, IIROC board grants relief from CRM2 provision to TD Waterhouse

An IIROC panel found the firm deliberately decided not to comply with position cost reporting requirements

IFIC's annual investor survey sheds light on how CRM2 cost reporting impacts your client

Advisors can build trust with clients by explaining fees

  • By: Susan Silma
  • September 25, 2019 November 11, 2019
  • 15:42

Many investors don't understand what they're paying based on the annual fee reports

IIROC claims firm failed to provide clients with position cost information in quarterly account statements

Aim is to improve CRM2 reporting

  • By: IE Staff
  • March 6, 2019 October 31, 2019
  • 16:13