Keyword: Client relationship model

237 results found

Advisors and their executives are on the same page when they say the pace of regulatory reform has been overwhelming. But only those firms that are taking proactive steps to help their advisors deal with these changes have been praised

The implementation of the phase two of the Client Relationship Model (CRM 2) can be a positive business move for advisors and the firms who have the right mindset about the new rules, according to Prema Thiele, partner, Borden Ladner Gervais LLP. “CRM can enhance your client experience if you plan now and you take […]

IIAC chief Ian Russell stresses that both investors and the industry will benefit from the reforms

Those overseen by IIROC and MFDA want clarity on which rules will apply to them

With some rules still not finalized and costs unclear, there is much unknown territory for firms to navigate

Investor advocates are pushing for even greater changes to the advisor/client relationship

The vast majority of COs and executives surveyed for this year's Report Card say the CRM 2 reforms will change the sector

How CRM 2 can enhance your clients’ experience

Prema Thiele, partner at Borden Ladner Gervais LLP, breaks down the challenges of implementing the second phase of the Client Relationship Model. She explains how CRM 2 can make the advisor/client relationship stronger, and enhance your business.

Notice answers questions regarding new cost and performance reporting and account statement requirements

Report outlines new initiatives including guidance for working with senior investors