Don’t wait until a client beaks into a fit of coughing before offering a beverage
In today’s hurried business culture you can forget your manners
Give priority to the person in front of you
The holiday season brings more opportunities to commit faux pas
It’s the little things that can drive people crazy, and even cost you business
Eye contact is critical to building trust
Go a little more casual if you wish, but be careful not to cross the line
Sit in an alert posture and project a tone of confidence
Good manners are about making people feel comfortable
Too much of a good thing can turn clients off