FCAC working on proposed guide for applicants to become external complaints bodies for the banks
Investor advocates say the new rules to not go far enough
Dispute settlement services will come under the supervision of the Financial Consumer Agency of Canada
Fernand Bélisle to replace Dr. Peggy-Anne Brown
Toronto session will give investors the opportunity to ask questions, discuss the methodology, and provide feedback to OBSI staff
Securities regulators haven't done much for OBSI
Proposed changes based on industry comments, review of other jurisdictions
Suitability issues most common topic of investor complaints investigated by OBSI
PIAC calls government’s decision “hypocritical”
Banks should not be allowed hire their own dispute resolution provider, FAIR Canada says