New Rogers Bank also expected to join OBSI along with new advisory council members
Ombudsman launches consultation on terms of reference following new regulations for resolving banking disputes
Report suggests unsuitable investments and advice remain the leading source of investment industry complaints
Standards external complaints bodies enforced by Financial Consumer Agency of Canada
Connor Financial has declined to compensate several retail investors
The financial services industry has many concerns about giving OBSI more power and its campaign to "name and shame" firms
EMDs and portfolio managers are against being forced to use OBSI as their dispute-resolution mechanism
"Name and shame" strategy has failed to move companies
OBSI calling out firms will only working if there is enough "shame"
It would be better if regulators and, in particular, OBSI could treat both the industry and clients fairly and with respect