OmbudService for Life & Health Insurance – Investment Executive

CCIR plans overhaul of complaints system oversight

jameslangton — Thu, 12 Sep 2024 21:13:14 +0000

Reforms follow a review that found shortcomings in existing arrangements

melissa — Fri, 01 Sep 2023 19:00:49 +0000

Although there are tools to help, financial advisors still say it’s best to maintain updated information

Maddie Johnson — Tue, 04 Feb 2020 16:04:40 +0000

Kim Alison Fraser assumes the newly created role immediately

gregdalgetty — Tue, 13 Aug 2019 18:01:12 +0000

Glenn O'Farrell to serve as chief executive and ombudsman

Alan — Mon, 17 Sep 2018 14:45:03 +0000

Insurers are becoming more diligent of informing consumers about the dispute resolution service

Alan — Tue, 19 Sep 2017 19:55:00 +0000

OLHI’s annual report notes that the organization is pursuing changes to the way complaints about independent agents are handled

Alan — Wed, 21 Sep 2016 16:50:00 +0000

The increase is attributed primarily to new processes that OLHI has implemented for assessing and handling complaints

Alan — Fri, 17 Jun 2016 17:15:00 +0000

The OmbudService for Life and Health Insurance has revamped its website with a new suite of online tools

Alan — Thu, 07 Apr 2016 17:00:00 +0000

The Joint Regulators Committee has created a process for OBSI to report possible systemic issues to the regulators

Alan — Wed, 11 Nov 2015 20:30:00 +0000

OLHI finds that non-binding recommendations are effective