The Ontario regulator is reviewing how well complaints are addressed
The new rule will come into force following ministerial approval
The regulator met or exceeded service targets for 76% of its standards in Q2, yet hurdles remain
FSRA issues guidance on credit unions' market conduct frameworks
The regulator is consulting on new title guidance until Dec. 13
The Ontario regulator also provided a plain-language guide for plan members and spouses
New guidance confirms that auto-enrolment mechanisms are permitted
Total cost reporting for seg funds as well as title regulation are on the docket for fiscal 2022–23
FSRA's consultation also includes insurers' related obligations to ensure agent suitability
One weak area was application processing for prospective mortgage brokers and insurance agents