Goal is to improve business capability and effectiveness
Britain’s Financial Services Authority says it has seen some improvement in financial firms’ treatment of retail customers, but there is much more to do.Speaking to bankers at a conference in London Wednesday , Oliver Page, the FSA’s director of major retail groups, drove home the message that firms had more to do to implement its […]
U.K. regulator to layout priorities
FSA concerned about the treatment of consumers
Says small and medium-sized firms are less well prepared
FSA outlines which services may not be paid for from commissions
New rules effective April 2005
Salespeople not required to hold formal financial planning qualifications to sell basic products
Typical victim is a middle-aged professional
Huge task ahead to educate investors says FSA chairman