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Making progress with small dealers

Although there are still many concerns for small dealers, they laud their regulators for making a concerted effort to improve

Outperformance in communication

COs and executives laud most regulators for keeping firms updated on news and developments and for making staff accessible

Firms still feel heavy regulatory burden

The SROs are faring better than their provincial counterparts, but all regulators have work to do to improve

Audit process is now more inclusive

Some regulators are seeing improvements in their ratings, and it's evident they're making an effort to be collaborative

A dramatic shift in regulators’ fortunes

There has been a big change in the firms' views of the SROs, with the ratings for the MFDA now surpassing IIROC's. Includes main chart:…

Small dealers’ concerns

Those surveyed say regulators have much work to do

  • By: Brent Jolly
  • March 31, 2013 November 11, 2019
  • 14:30

A more effective OBSI is much needed

The financial services industry has many concerns about giving OBSI more power and its campaign to "name and shame" firms

A fine balancing act

Canada's regulators have to keep up with global regulatory developments, but in a way that is suitable for the domestic market

Regulators seen to be too rigid

Three of the four regulators in the Report Card have seen their ratings drop, and those surveyed are unafraid to say why

How we did it

IE expanded the list of survey respondents in order to get a more proper perspective of the provincial regulators

A dichotomy in disciplinary approaches

Compliance officers and the executives surveyed see much improvement with the MFDA and cause for concern with IIROC

Regulators step up communication efforts

Being better informed, having access to a regulator's staff and receiving prompt responses were the key reasons for success

Treatment of small dealers improving

Although much work remains to be done

Collaborative approach is needed

Regulators are doing a fairly good job of including dealers in their review processes, but more can be done, some compliance officers say

Regulators focus on transparency

Compliance officers laud all the regulatory bodies for their efforts in being transparent about their policies

Dealers want a national SRO

A merger between IIROC and the MFDA would result in less of a regulatory burden and lower compliance costs, CCOs say

Tackling the regulatory burden

Compliance officers say the regulators are becoming more aware of the regulatory burden, but are doing little to mitigate it

Regulators could be more “fair”

Dissatisfaction in the "fairness" categories centres on the perception that regulators are too rigid in their approach

  • By: Olivia Li
  • March 29, 2012 November 11, 2019
  • 23:00
2012 Regulators Chart

Regulators survive tough year

The chief compliance officers surveyed saw little change at the regulators, despite the difficult year these bodies have faced (Includes chart)

Regulators’ fine balancing act

Are regulators making markets attractive enough to investors without restricting business for dealers?

Beyond a national regulator

Some dealers want consolidation of the SROs

Some regulators boost performance

The MFDA has seen significant improvements to its ratings, while the other regulators have stepped up their efforts (includes chart)

Disciplinary process draws dealers’ ire

But the MFDA is making some progress, as it’s employing a more collaborative approach with dealers

Small dealers remain dissatisfied

Firms continue to complain of outrageous fees, policy and procedures that are not applicable to their business models

Communication takes centre stage

When it comes to communicating with dealers, regulators have stepped up their game; they are being more collaborative