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Advisors focus on succession

Although many survey respondents are not ready to retire, they know it is a reality they must face

Firms dip their toes into social media

Following the release of IIROC's final guidelines on the use of social media late last year, firms of all stripes are in various stages of…

Firms struggle with mobile technology

Nine of the 11 firms that provide support for mobile technology saw their ratings fall this year, while the remaining two brokerages saw their ratings…

Comprehensive support is crucial

When it comes to the ever-important areas related to wealth-management support services, advisors say the help of experienced and knowledgeable staff is very much needed…

  • By: Olivia Li
  • April 26, 2012 November 6, 2019
  • 11:00

Compensation plans need work

The good news: Advisors earned more this past year. The bad news: They are shouldering ever-increasing operational costs while reward and bonus targets are set…

Two-way communication a priority

Advisors expect commitment from their firms in maintaining a level of two-way communication

Four firms take their licks

Advisors at two bank-owned investment dealers and two national independents say their firms have some work to do

Lower-end advisors lead rebound

The industry’s top performers are anything but this year, as average AUM and productivity among the top 20% of brokers is down year-over-year. However, the…

  • By: Olivia Li
  • April 27, 2011 November 6, 2019
  • 11:17

Opportunities abound in social media

Many advisors surveyed for this year’s Brokerage Report Card say that they see much potential in using social media websites such as Facebook, Twitter and…

  • By: Olivia Li
  • April 27, 2011 November 6, 2019
  • 11:17

Customization is the key

Firms that offer marketing support that includes customized and creative strategies delivered by a group of experts are those that received the highest level of…

  • By: Olivia Li
  • April 27, 2011 November 6, 2019
  • 11:17

Targeting top clients

Although some firms provide standout service in products and support for high net-worth clients, the laggards are starting to catch up (includes chart)

  • By: Olivia Li
  • April 27, 2011 November 6, 2019
  • 11:17

Pay levels please advisors

A higher overall average rating in the “firm’s total compensation” category, as well as much higher scores for four firms, indicate that things are definitely…

  • By: Olivia Li
  • April 27, 2011 November 6, 2019
  • 11:17

Diverging fortunes

While advisors with Macquarie, Wood Gundy and ScotiaMcLeod are more pleased with their firms, Canaccord and Nesbitt require some work

Firms aim to be more diverse

Brokerages find unique ways to welcome and encourage women’s roles in the workplace

Firms are back in growth mode

Recruitment and top-notch transition support are back in the spotlight as brokerage firms focus on growing their businesses by attracting the industry’s top talent

  • By: Olivia Li
  • April 27, 2011 November 6, 2019
  • 11:17

A clear road ahead

After a tumultuous few years — in which advisors suffered, then began to recover from the global financial crisis — it appears that it’s full…

  • By: Olivia Li
  • April 27, 2011 November 6, 2019
  • 11:17

Mobility a growing factor

Advisors were most satisfied with the firms that provide solid desktop and mobile technology

Brokers’ businesses returning to form

But while books of business and productivity are on the rise, it appears that some attrition is taking place within the industry (includes chart)

A growing priority for aging advisors

With the average age of advisors rising, so is the percentage of those with a documented succession plan in place (includes chart)

Advisors, firms rebuild in wake of tough year

Although some pulled through better than others, everyone is relieved to get back on track (<b>includes main chart</b>)

Firms leave much to be desired when it comes to technology

Despite the general dissatisfaction, there were a few bright lights as some firms were commended for their offerings (includes chart)

Helping clients, with support of in-house experts

Advisors who raved about their firms’ support services cite quick and direct access to in-house specialists

Firms praised for fostering collaboration

The best way to support advisors during the recession was to offer increased communication (includes chart)

Firm reputation essential to advisors

Having a strong brand name and surviving the recession intact were important elements

Firms retool as they enter a new era of growth

Advisors, for the most part, are happy with the many changes that have occurred at their firms