Gaps remain for client relationship resources
Firms are investing in technology but also must consider advisor training
Firms are investing in technology but also must consider advisor training
Many advisors question how effectively their suggestions are acted upon
Advisors worry about hacks to client data, but also about human error
Offering generic or limited practice-building tools can lead to displeased advisors
Support for both financial planning and succession planning by advisors remain areas of interest
Results were relatively consistent in this year's Report Card, but advisors at firms undergoing management shuffles expressed uncertainty
Methodology for the Brokerage Report Card 2024
How investment advisors rated their firms’ support offerings and tools
Average AUM rose slightly while assets per household grew by 6%
Revisiting themes from the 2022 Brokerage Report Card
Clear and forward-looking strategic goals are key to advisor satisfaction at brokerage firms
The average advisor managed to grow their business while facing market headwinds
How investment advisors rated their firms' performance
Many advisors are dissatisfied with the way third-party software is integrated into the systems they're provided with
The percentage of advisors with succession plans in the Report Card has grown significantly over the past five years, but many have yet to join…
Brokerage firms are hiring more planning experts and investing in software to keep up with demand
Communication and education can help calm clients’ anxieties amid challenging economic conditions
The fundamental priorities of advisors haven't changed as much as the brokerage landscape in the past few decades
Methodology for the Brokerage Report Card 2023
The Report Card’s top-rated and improving firms are focused on adaptability and advisors’ priorities
How investment advisors rated their firms' performance
Growth was due to flows in financial assets and rising markets rather than expanding client bases
Pay has remained important to financial advisors, who value straightforward grids
Technology investment alone is not a panacea
Firms are investing in support systems for a hybrid future