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November 2024

Advisors’ Report Card

In the 2024 Advisors' Report Card, we assessed Net Promoter Score® results across the advice industry

The 2024 Report Card series included advisor views from across Canada

How advisors across the financial advice industry rated their channels, based on average firm results

Methodology explainer for our annual Report Card series research and report

Firms must communicate with advisors and provide training when implementing new systems

Advisors want fair compensation plus the ability to avoid conflicts of interest when meeting clients' needs

While AUM and client household numbers varied across the three channels, there was slight average asset growth

Restrictive security measures, advisor training and fraud prevention help keep clients’ data safe

Comment & Insight

Move will give clients more flexibility for retirement income and tax planning

Editorial: FCAC should ramp up its emphasis on behavioural design

Building Your Business

Over a 30-year career, Sybil Verch sees opportunities where others see obstacles

News

Industry and investor advocates welcome OSC and CIRO proposals

Net-zero pledges are contingent on factors banks can’t control, research found

If proposals pass, CRA can impose harsh new penalties and compel taxpayer testimony under oath

Focus on Products

The funds accounted for at least US$350 billion in global net asset value in 2023