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September 2021

Report Card on Banks

Advisors need more support to retain mass-affluent clients with growing wealth

Advisors at certain banks said they didn’t have much to offer in the way of estate planning and financial planning

Product shelves at some banks are changing thanks to the client-focused reforms

Advisors swung sharply toward mutual funds and away from most other products

Advisors’ bonuses are increasingly being tied to client satisfaction

How bank-branch advisors rated their firms

Advisors and planners have some unmet expectations when it comes to their banks’ support services

Some advisors who couldn’t easily work from home expressed frustration

News

Advisor-owned firms have added billions in AUA by poaching advisors from banks

The CSA hasn’t set a timeline for reforms

Issuers and regulators have work to do

Building Your Business

Elke Rubach was a successful lawyer when she discovered her passion for helping people understand finances

Clients should take inventory of all online accounts as their first step in creating a digital estate plan

Comment & Insight

The province could spend upward of $600 million just to fight the wildfires

Editorial: There’s a lot to do, and much of it is easier said than done

Focus on Products

Inflation and the economic recovery will support portfolio managers looking for deals