May 2000

Brokerage Report Card

<i>Every year, the same problems crop up. Why aren't they fixed?</i>

Only Canaccord Capital and ScotiaMcLeod seem to be making any significant improvements

<i>Some stockbrokers shun insurance; others embrace it to increase business</i>

<i>The Internet and other sources provide alternatives to in-house departments</i>

<i>StarQuote system wins hands down. Bridge system draws few positive comments</i>

Merrill Lynch image with public rates highest; banks "promoting the hell" out of their side only

<i>Independence not seen at bank-owned one reason brokers vote Vancouver-based firm as best in country</i>

<i>Survey shows trend is growing as investors are better able to afford the products, and as online competition heats up</i>

<i>Thinking of moving firms? It may mean having to rebuild your business from scratch</i>

<i>While brokers give overall freedom from corporate pressure a high rating, their comments tell a dramatically different story</i>

<i>We strive to have our Report Card reflect the concerns of the brokers</i>

<i>Vancouver brokerage was rated the best in the country</i>

<i>Brokers at bank-owned firms say banks take a cookie cutter approach</i>