Gaps remain for client relationship resources
Firms are investing in technology but also must consider advisor training
Firms are investing in technology but also must consider advisor training
Many advisors question how effectively their suggestions are acted upon
Advisors worry about hacks to client data, but also about human error
Offering generic or limited practice-building tools can lead to displeased advisors
Support for both financial planning and succession planning by advisors remain areas of interest
Results were relatively consistent in this year's Report Card, but advisors at firms undergoing management shuffles expressed uncertainty
Methodology for the Brokerage Report Card 2024
Average AUM rose slightly while assets per household grew by 6%
Women in Capital Markets rebrands to reflect sector’s growing diversity and complexity
North American regulators exploring risks and opportunities
Identity validation and trust are at risk amid regulatory challenge
Changes to capital gains inclusion rate, AMT require updated strategy
Geopolitical tensions, concerns over weak returns fuel shift away from the world’s second-largest economy
Case illustrates the risks of appointing multiple executors
Editorial: More political will must be exercised to get reforms across the finish line