July 2001

Report Card on Banks & CUs

What bankers are saying

Bankers don't think they are receiving enough incentive compensation for the work they do

TD Canada Trust, despite merger, draws top reviews for its systems

Few bankers express dissatisfaction with expectations that they boost the bottom line: "If you like what you do, it's not pressure"

Some women bankers say they have been treated fairly; others say difficulties are also faced by men

Emphasis on continuing education is "constant," one banker says

Employees nervous they may lose their jobs, and they're at their wits' end trying to keep up with the work

Merger of TD Bank and Canada Trust is almost done, and employees give results top marks