Douglas Melville has been appointed as chief executive and ombudsman, the Ombudsman for Banking Services and Investments said Monday.

His appointment is effective August 25.

“Mr. Melville brings to the Ombudsman role a rich and varied background in financial services, dispute resolution, public policy, media, government, and community relations. His experience in both the banking and investment sides of OBSI’s mandate provides him with an appreciation of the full range of issues which OBSI encounters when resolving individual retail and small business customer complaints in an impartial manner,” said OBSI Chair Peggy-Anne Brown in a release.

Melville joined OBSI in early 2006 as senior deputy ombudsman for banking services. Prior to this, he held various positions in the financial industry and worked in the public sector as a policy analyst and consultant.

He holds a B.A. from Carleton University, a law degree and an MBA from the University of Western Ontario, and a Master of Laws from Osgoode Hall Law School at York University.

IE