The Canada Revenue Agency’s ombudsman was reappointed to a new five-year term Wednesday.

Keith Ashfield, Minister of National Revenue, announced that J. Paul Dubé, who became Canada’s first Taxpayers’ Ombudsman in February 2008, has been reappointed for another five years.

The ombudsman is an independent officer appointed to investigate complaints from people who believe they have been treated unfairly or unprofessionally by the CRA. It also identifies and investigates systemic and emerging service-related issues that have a negative impact on taxpayers.

“I look forward to the opportunity to build on our accomplishments and to deliver more positive results for taxpayers,” said Dubé.

“Our office will continue to work to uphold the service rights in the Taxpayer Bill of Rights and to help the CRA provide the highest level of service to Canadians.”

IE