A new web accessibility tool recently launched by TD Canada Trust and TD Waterhouse improves the online experience and access for customers with visual impairments, TD says.

The Web Accessibility Toolbar allows people with limited vision or with eye fatigue to customize the appearance of Web content. User-friendly features include the ability to quickly and easily adjust font sizes, change color contrast, magnify all or a portion of the screen, and have text read aloud with adjustable speed and volume control.

“At TD we are committed to providing a comfortable experience for both customers and employees,” says Tim Hockey, President and CEO, TD Canada Trust. “It’s all about creating an environment where employees and customers feel they’re included and their needs are being met.”

“For customers with low vision who may have felt that they couldn’t comfortably access their accounts online, this new web accessibility tool on EasyWeb and WebBroker now makes it easier for them to experience the convenience of online banking and investing,” adds John See, President, TD Waterhouse Discount Brokerage.

Developed by IBM Research in 2003, the toolbar significantly enhances the usability of online banking services for customers with low vision. It is just one component of a comprehensive web accessibility strategy developed by TD Bank Financial Group in collaboration with the IBM Human Ability and Accessibility Center and IBM Global Business Services.

Customers can call 1-866-222-3456 (English)/1-800-895-4463 (French) if they have any questions regarding the web accessibility toolbar or require navigational assistance.

IE