In an effort to combat insurance fraud, which costs Canadians $1.3 billion per year, the Insurance Bureau of Canada has entered into an agreement with Crawford Adjusters Canada to exchange claims data in a common format.
“The solution to insurance fraud lies in better access to information,” says Terri MacLean, IBC’s executive vice president, information and investigations. “The relationship between IBC, Crawford, industry stakeholders and insurance professionals only stands to be improved through analyzing and sharing information.”
The Automated Claims Exchange information sent from Crawford to IBC is being used to assist with anti-fraud investigations and establish new partnerships.
“We are delighted to be the first adjusting company to partner with IBC,” says Glenn Gibson, chief executive officer of Crawford Adjusters Canada. “Data collection is an essential component in the property and casualty industry, especially in regard to insurance fraud.”