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Should you be penalized for being prudent with clients’ portfolios?

Sometimes it’s suitable for your clients’ investments to be less risky than their maximum risk tolerance

An ounce of prevention is worth a pound of cure

Now is the time to update your clients’ KYC and think about their risk capacity

Ellen Bessner video conferencing

Perch me on your shoulder

How to avoid the most common legal and regulatory infractions

Babin Bessner Spry

Build client trust through each team member

Your team is crucial to building client trust during this pandemic and beyond

business woman

How to build client trust during the pandemic and beyond

This pandemic is an opportunity to build trust by showing clients your value

What your clients should include in their personal continuity plans

What your clients should include in their personal continuity plans

Help your clients prepare for a rainy day with this helpful list

Developing a personal continuity plan

Help your clients learn from this pandemic to prepare for any future personal emergencies

Bogie the dog

Our giant dog

This personal, heartwarming story might help distract you during these trying times

exercising at home

Pandemic, stress and luxury

How to use your free time to reduce stress and prepare for the future

woman with laptop

How to write meaningful emails to clients

Well-written emails can help you build trust — and they might even put a smile on a client’s face

woman at laptop

How to listen to your clients

What your clients really need is for you to hear them, but how do you do that?

Businesswoman using laptop in office

Preparing for the second phone call

It’s important to keep in touch with clients regularly right now — especially clients who are alone

female advisor on the phone

Call your clients

Here is a list of what to talk about

business woman

This coffee shop offers a blueprint on how to build your business

Balzac’s founder Diana Olsen has achieved success by sticking to her strengths — and you can too

female advisor with laptop

Tips to avoid getting tipped

How to protect yourself from risks of insider trading

Build your business one KYC update at a time

Why KYC updates have never been more important to your success

It ain’t over till it’s over

Litigation risk exists even after you’re retired or unable to work

Selling your book of business? Make sure it is compliant

Sophisticated buyers will know what to look for to determine if it is a compliant business

Are you still not getting KYC and suitability right?

The OSC says there is a lot of room for improvement in its 2019 summary report

Managing clients — especially couples — can be challenging

Situations become complicated when couples aren’t on the same page about their goals

When a client names you executor of their estate

IIROC and MFDA advisors could lose their licence if they act as an executor and/or beneficiary

Succession for advisors

Don’t leave your dependents in the lurch

Avoiding conflicts in soliciting arrangements

IIROC and the CSA have provided new guidance to dealers

If the regulator or SRO comes knocking, answer the door

Not responding will result in a much harsher penalty

Understanding your fiduciary duty

Tips for knowing when you’re in a fiduciary relationship and providing dutiful service