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Falling short on technology

Despite praise for some firms, most advisors were dissatisfied with the tech tools, CMS and financial planning tech available

A mixed bag in application processing

Advisors with Freedom 55 and GWL were livid with their application processing, while other firms do a solid job

2015 Insurance Advisors’ Report Card main chart

Insurance Advisors’ Report Card 2015 main chart

How advisors rated their firms

  • By: IE Staff
  • July 23, 2015 November 9, 2019
  • 23:00

Compliance is doing a thorough job

Advisors lauded compliance staff who are approachable and take the time to make sure all regulatory requirements are met

Expert help is highly valued

Advisors want their firms to have teams of specialists to help with clients' increasing needs in wealth-management services

Advisors hold their firms to account

CIBC and Meridian received great praise from their advisors, while the other firms in the survey have areas to improve

Table

Report Card: A decisive advantage

Big increase in AUM and productivity

Report Card on Banks and CUs 2015 main chart

How advisors rated their firms

  • By: IE Staff
  • June 18, 2015 November 9, 2019
  • 23:00

Online access for clients is top-notch

Advisors praise their firms' online platforms, which have significant integration of investment and banking accounts

Technology remains an area of concern

Advisors have many concerns about their firms' technology, and several firms have much room for improvement

Better balance needed in training

Banks and credit unions need to provide advisors with a variety of training opportunities delivered in various ways

Praise for extensive retirement programs

Comprehensive programs matter to these advisors as they can't sell their books of business to fund their retirement

Dealers’ Report Card 2015: Editors discuss setback for advisors

Dealers’ Report Card 2015: Editors discuss setback for advisors

Pablo Fuchs, senior editor with Investment Executive, and Fiona Collie, staff writer, discuss the results of the Dealers’ Report Card 2015, which reveal that the…

Dealers’ Report Card 2015 main chart

How advisors rated their firms

  • By: IE Staff
  • May 21, 2015 June 15, 2021
  • 23:00

Reps fail to move forward

Although advisors are making significant efforts to get ahead in today's challenging environment, their AUM is dropping in value while their firms struggle to deliver…

Firms’ proactivity is praised

Advisors lauded firms that make an effort to let advisors know what's important in a variety of ways

Rewards fail to motivate advisors

Although most advisors gave their dealer firms' rewards programs a shrug of the shoulder, some consider them appealing

Back office still fails to meet needs

Advisors' complaints about their back offices remained the same as in previous years. Most notably, advisors cited overworked staff, delayed response times and multiple processing…

  • By: Leah Golob
  • May 21, 2015 November 16, 2019
  • 23:00

Advisors look to financial planning

Financial planning is becoming more important. Advisors said it helps them show the value they provide to their clients

Table

Advisors suffer a setback

Despite surging equities markets and increasing assets being directed into mutual funds, advisors surveyed for this year's Report Card report a drop in the average…

Strong leadership is vital

Advisors went out of their way to praise executives who take the time to develop and maintain personal relationships with them. Such efforts build trust…

Bracing for the impact of CRM2

About half of the advisors who ply their trade with Canada's mutual fund and full-service dealers have a litany of concerns about the challenges that…

A struggle to keep promises

With all but one firm seeing a drop in their rating for delivery on promises, it's clear that firms have to make a greater effort…

Downward trend in advisor pay

Advisors are taking home less in pay this year, but many still lauded their firms for maintaining fair payout structures

  • By: Leah Golob
  • May 21, 2015 November 16, 2019
  • 23:00
BRC 2015: Raymond James improves significantly in 11 categories

BRC 2015: Raymond James improves significantly in 11 categories

Terry Hetherington, executive vice president and head of Raymond James’ private client group, discusses the firm’s wealth-management support for advisors, an area that saw a…