Latest news in Report Cards

Retirement takes centre stage

Advisors are placing far greater importance on topics related to the support they receive for clients’ retirement planning

  • By: Olivia Li
  • July 27, 2011 October 31, 2019
  • 14:35

Views differ on technology, back office

Communication is cited as the key reason for solid back-office support. As for tech tools, internal websites draw advisors’ ire

Advisors in favour of MGA regulation

Many say oversight of agencies would result in more uniformity across the channel and prevent advisor fraud

2011 Banks CU Main Chart

Advisors give most firms good grades

Ratings for deposit-taking institutions continue to improve, as do the metrics for advisors’ businesses (includes main chart and one other)

  • By: Olivia Li
  • June 23, 2011 October 31, 2019
  • 14:55

Advisors enjoying growth

Those with deposit-taking firms are becoming more competitive with the traditional retail investment industry (includes chart)

Feedback less than positive on pay levels

Although advisors are seeing their take-home pay increase, their satisfaction with compensation is not keeping pace

  • By: Olivia Li
  • June 23, 2011 October 31, 2019
  • 14:30

Vancity, Servus make major gains

The two credit unions in this Report Card have seen dramatic improvements in a variety of areas over the past year

Technology: Room for improvement

Advisors say that the banks and credit unions could be doing a lot better when it comes to tech tools and back-office support

Online access for clients is rated highly

As client and advisor dissatisfaction with account statements continues to mount, much praise emerges for clients’ online access

A step ahead of the industry

Banks and credit unions are putting serious efforts toward promoting diversity in the workplace

Firms’ reputations inspire pride

Credit unions’ community initiatives and the banks’ solid footing during the financial crisis led to advisor satisfaction (includes chart)

  • By: Iris Leung
  • June 23, 2011 October 31, 2019
  • 13:00
DRC 2011: Editor on top line results

DRC 2011: Editor on top line results

  • By: IE Staff
  • May 26, 2011 October 31, 2019
  • 13:40
Assante president on top report card scores

Assante president on top report card scores

2011 Dealers Main Chart

Climbing out of the depths

Dissatisfaction reigned in last year’s Dealers’ Report Card, but the results for the 2011 survey reveal a sector and a financial advisory force that is…

  • By: Olivia Li
  • May 26, 2011 November 16, 2019
  • 13:10

Advisors enjoying hearty gains

The latest phase of the economic recovery has been a lucrative one for Canada’s mutual fund dealers and their financial advisors. In fact, for an…

Communication a priority

The three firms that saw their ratings swing significantly year-over-year cite the importance of communication and visibility of their managers

Payouts inch upward

Although advisors are receiving greater pay, they say non-monetary recognition is equally important in a compensation package (includes chart)

Firms emphasize training

The dealer firms that provide the best ongoing training platforms, advisors say, are those that have put a significant effort into live sessions and conferences…

Firms handle tough amalgamations

Advisors need the comfort of knowing they can run their businesses as usual

  • By: Olivia Li
  • May 26, 2011 November 16, 2019
  • 12:35

Regional efforts please reps

Advertising campaigns and marketing support that cater to specific regions receive advisors’ praise

Stepping up support services

Advisors say they are happier with the support services offered by their firms; still, some advisors are not sure what services their firms offer, while…

Mobile offerings are essential

Advisors are most pleased with the firms that provide technology tools to do business on the go

Firms need to meet expectations

Client account statements, back office and technology are the areas that leave advisors wanting most

Macquarie: Growth plans, report card scores

Macquarie: Growth plans, report card scores

  • By: Earl Evans
  • May 12, 2011 October 31, 2019
  • 07:19