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Electronic processing’s coming of age

The way of the future has arrived. Advisors are demanding greater capability to process applications electronically

Regulation takes centre stage

The insurance sector is readying itself for a new era of increased compliance

Great displeasure with marketing support

Advisors had concerns relating to staffing and little variety or customizability in marketing materials

Many improvements in compensation

Three firms saw notable increases in their ratings, and the satisfaction gap in the category was cut almost in half

Five firms see a change in fortunes

WFG, PPI Advisory and IDC WIN received improved ratings in a variety of categories while Freedom 55's and Daystar's ratings tumbled

Firms of all stripes see nice rebound

Advisors respond favourably to their firms' efforts in some key areas of importance

2013 Insurance Main Chart

2013 Insurance Advisors’ Report Card main chart

How advisors rated their firms

  • By: IE Staff
  • July 25, 2013 October 31, 2019
  • 23:00

Report Card: Defining top advisors

Top 20% of advisors have four times the AUM of rest of sector

Web exclusive: Firms deliver on diversity

Banks and credit unions have place added emphasis on issues affecting minorities, women and people with disabilities

Concerns about the back-office staff

Firms are failing to live up to their advisors' expectations regarding the back office. Most issues are related to the staff

Firms need to be more receptive

Advisors say there are various reasons why they feel their feedback is ignored. Will their firms step up and begin to listen?

Pension plans are big liabilities for firms

Advisors still are concerned that certain key metrics are omitted from the calculation used to determine their pensions

Tech tools are inefficient and outdated

Although advisors at most firms say there is much work to be done, those with two banks report significant levels of satisfaction

Advisors displeased with their pay

Deposit-taking institutions need to do much better when it comes to advisors' compensation structures

The struggle to keep advisors happy

There were lower ratings across the board - and for three banks, in particular.But there also were bright rays of light

Report Card: Sizable growth

Younger advisors are joining the business in greater numbers

2013 Main chart

2013 Report Card on Banks & CUs main chart

How advisors rated their firms

  • By: IE Staff
  • June 20, 2013 October 31, 2019
  • 23:00
2013 Dealers’ Report Card: Assante improves in 32 out of 34 categories

2013 Dealers’ Report Card: Assante improves in 32 out of 34 categories

Steven Donald, president of Assante Wealth Management (Canada) Ltd., talks about the strategic changes that fueled Assante’s improvement in 32 out of 34 categories in…

2013 Dealers’ Report Card: Editors discuss key results

2013 Dealers’ Report Card: Editors discuss key results

Pablo Fuchs, senior editor of Investment Executive, and Clare O’Hara, reporter, outline the key findings of the 2013 Dealers’ Report Card. They discuss the disparity…

Stability, with a few concerns

Advisors with Canada's top dealer firms are growing their businesses, but many advisors would like to see their firms step up their efforts and provide…

2013 Dealers Main Chart

2013 Dealers’ Report Card main chart

How advisors rated their firms

  • By: IE Staff
  • May 24, 2013 November 16, 2019
  • 12:00

Dealers lacking in social media

Firms are doing little to help their advisors access social media beyond basic compliance support

A promise made; a debt unpaid

Many advisors are dissatisfied because their firms have failed to deliver on certain promises

Advisors in favour of mutual funds

Most advisors and their dealer firms respect the value of the active management that mutual funds offer

Advisors focus on succession planning

The average age of advisors at dealer firms has risen, as has the number of advisors who have a succession plan in place