May 2004

Brokerage Report Card

On account statements “There’s lots of information that’s missing, such as adjusted-cost basis, that clients may want to see.” — CIBC Wood Gundy broker On…

Survey shows the average broker finds the issue is important to the industry, but not to them personally

Brokers and firm management appear confident potential merging of major banks won’t hurt their businesses

Record low yields dampen advisors’ enthusiasm for fixed-income products

Industry divided into “have” and “have not” firms, and the “have nots” have some serious deficiencies

Survey shows freedom to deal independently with clients has dropped in the past year

Winnipeg-based firm shuns in-house research; others have done well by building from inside

Ratings are better this year than last for most companies. But some brokers seem unaware of what employers are offering

Meanwhile, those who offer planning advice still far ahead of those who actually have the training

Wellington West finished on top; First Associates next to last

Survey shows brokers benefiting from a gradual switch to high net-worth clients and more asset-based compensation

A rundown of the steps taken to survey the industry across Canada

It may be the improved markets, but advisors are in better spirits — and giving better grades