Women employees have long resented the “glass ceiling” that in some companies still prevents them from being promoted. Older workers face a similar barrier in many organizations: they are not getting advancements and, although it’s never stated, they believe it is because of their age.

“Confront it directly but softly,” says Jerry Stilson, a partner at Cenera Inc., a career consultancy in Calgary. “Approach your boss, saying, ‘I’m interested in applying for ABC position.’ If the boss says, ‘We need someone with new ideas,’ ask if you are not being considered because of your age.”

The older employee can point out why he or she fits the needs of the position and the value his or her experience and maturity will bring.

If that doesn’t work, your client will have to decide whether to stay with that company or look for a senior position elsewhere.

“It may be a very long haul,” Stilson says. “But it’s not impossible.”

— ROSEMARY MCCRACKEN