Henry Wells’s practice had reached a plateau. When Henry had felt this way previously, he had been on the cusp of change in his practice.

Now, Henry has learned that:

> almost every business experiences cycles of growth and plateaus;

> a plateau may be an indication it’s time to alter at least one aspect of the business structure;

> breaking through the ceiling of complexity to the next level requires a thorough, disciplined assessment of the business from all perspectives.