RBC Global Services, Institutional and Investor Services (IIS) was named best global custodian overall in an survey released yesterday.
The 2004 annual Global Custody Survey was conducted by Global Investor magazine.
“We are delighted with our results and will continue to build upon this achievement,” said Rob Wright, managing director, international division of RBC Global Services, in a news release.
“Positive feedback such as this is an excellent measure of how successful our approach has been. These results are proof of the hard work and dedication our team has undertaken over the past year and highlight RBC Global Services’ continued commitment to placing our clients first.”
Ranked first by both institutional and mutual fund managers from around the world, RBC Global Services continues to improve year over year. RBC placed first for overall client service and value for money. Almost 90% of survey respondents would recommend RBC as a custodian. Overall standard scores for all global custodians increased this year, confirming that the bar has been raised. To beat off all of this year’s strong competition is a massive achievement wrote Global Investor magazine.
“RBC’s reputation for providing quality client service has been exemplified in this year’s Global Investor survey results. Clients have been impressed by the first class service and value added benefits they have received from RBC,” said Claire Milhench, editor of Global Investor magazine.
The 2004 survey polled more than 1,000 global custody clients including banks, institutional asset managers, mutual fund managers and insurance companies. The complete survey results can be found in the May 2004 issue of Global Investor magazine.