CIBC Monday announced it has launched a new text message (SMS) customer alert service, bring important financial information to clients through their smartphone, or through email or online banking.
The goal of the alerts is to to help clients manage their day-to-day finances.
The alerts range from reminding clients about upcoming credit card payments and due dates so they don’t inadvertently miss a payment, to information on future-dated bills or transfers to ensure clients have adequate balances and can avoid late payment fees.
“Making these new alerts available online, by email or by text message allows clients to view timely reminders about their finances whether they are banking online, or on the go with mobile banking,” says Michael Martin, senior vice president, alternate channels CIBC. “With the rapid growth in smartphone adoption and mobile banking in Canada, the addition of text message functionality puts more information about their day to day finances into our clients’ hands.”
Many alerts are available and clients can view all of the options when they sign on to CIBC Online Banking.