Credit card provider Capital One Financial Corp. has appointed Rob Livingston as president of Capital One Canada, the company said Thursday.

Most recently, Livingston served as chief operating officer and was responsible for all customer-facing activities in Canada, including customer operations, call centres, collections, recoveries and portfolio management.

Livingston succeeds Bill Cilluffo, who continues to oversee Capital One’s international card businesses, while also taking on an executive leadership role over the company’s U.S. Card Partnership team. Livingston will be reporting into Cilluffo.

“Rob has demonstrated great leadership abilities, coupled with a keen understanding of the Canadian payments marketplace,” said Bill Cilluffo, president, international card, Capital One. “Having worked with Rob over the past four years, I am consistently impressed with his analytical capabilities and customer-oriented approach.”

After joining Capital One in 1995, Livingston held a variety leadership roles in the United States and internationally, through 2000.

After relocating to Toronto in 2000 as head of customer acquisition for Capital One Canada, Livingston went on to become the CFO for Capital One Canada and then as divisional CFO for several Capital One business lines in Canada, the U.S. and the UK.

Livingston was named chief marketing officer for Canada in 2005, taking on responsibility for all areas of business development in Canada, including marketing strategy and strategic planning. He assumed his responsibilities as chief operating officer for Canada in April 2009.

Livingston is a graduate of Yale University with a degree in Economics.

Capital One has offered Canadian consumers a range of competitive MasterCard credit cards since 1996. Capital One Canada is a division of Capital One Bank, a subsidiary of Capital One Financial Corporation of McLean, Virginia (NYSE: COF).

IE